New email accounts can be activated through your cPanel (visit, if the account was activated by

DO Solutions you would have received documentation with the information required:

  • email/username
  • password
  • mail server
  • incoming and outgoing ports

To configure your email clients

You can choose to use either secure (SSL/TLS) settings or Non-SSL settings. It is recommended to use SSL as your emails are then encrypted using a shared certificate and this is a more secure option. You may experience difficulties connection to SSL with some email clients since the shared certificate would show as issued by “” and not your own domain name. Most email clients will allow for you to override this and add an exemption permanently (you can accept/trust the certificates issued with as your are hosted through them). To configure your email client choose to configure as IMAP (and not POP3). When possible it is recommended to use the Secure SSL/TLS settings.

Enter your domain, email and password below and the form below will display all configurations for your account (click here if the form is not showing).

iOS (iPhone/iPad)

You will find configuration details above. Follow these steps to configure your email account on your iOS device.

Mac Mail

Follow these steps to configure your email account with Mac Mail:

[ Click here to the tutorial for Mac Mail in a separate window ]